We would like to welcome you to the Ecocamps.id website. Please read through our privacy policy to ensure you that we value your privacy and the freedom of selectively sharing your valuable information.
Who we are
In this privacy policy “we”, “us” and “ours” are the references to PT Eco Camps Indonesia, the owner of Ecocamps.id Website (the “Website”) and Ecocamps branding, who also acts as the controller of any personal data processed across our digital assets as elaborated below.
1. SCOPE
This Privacy Policy applies to all external parties, namely, visitors of the Website and social media pages, subscribers to the Website’s briefings and marketing materials, and any other individual whose personal information may be collected, recorded, organized, structured, stored, adapted, or altered, retrieved, consulted, used, disclosed by transmission, disseminated or otherwise made available, aligned, or combined, restricted, erased or destructed by PT ECI or its partners who are managing the Website under contractual arrangements with PT ECI. This Policy also applies to PT ECI’s management of personal information across all of its representatives and platforms (inside and outside of Indonesia).
How PT ECI Earns and Compiles Your Personal Information
PT ECI collects your personal information only when it is reasonably necessary for or directly related to the provision of information concerning tourism in Indonesia managed by PT ECI. It is a standard practice to collect personal information directly from you when you undertake one of the following:
A. Provide your personal information by performing one of these actions:
– Subscribing to a newsletter or registering to receive brochures, E-Book, Maps, and other media through the Website;
– Applying to attend and/or exhibit at an event that involves PT ECI;
– Entering a promotion, quiz, and/or competition through the Website; and/or
– Creating and/or offering business deals with/to PT ECI.
B. Enter www.ecocamps.id and give access to:
– Cookies: PT ECI may use cookies to track your vacation preferences (such as destinations and itineraries) in Indonesia, so we can give you the best experience and provide more suitable suggestions for your trips.
– IP Address: PT ECI earns and collects your IP address to diagnose any possible problems that might occur on our server.
C. Engage with Ecocamps.id Website, Social media, other platforms:
– When you follow our accounts, like or love a post, and leave a comment on our social media accounts we will be able to see a part of your personal information that you state in your profile or biography.
– We only use your demographic data provided by social media platforms for analytic purposes, to ensure a better experience for your next engagement.
2. COLLECTION
PT ECI collects personal information only by lawful, fair, and transparent means, where it is reasonably necessary for and/or directly related to the provision of information concerning our operations in Indonesia. It is the standard practice to collect personal information (including but not limited to: your name, email address, phone number, and residence address) when you deal with PT ECI by phone, letter, email, face-to-face, and/or online. You may decide not to provide your personal information to us. If that is the case, we may not be able to provide you with access to certain information or services.
Our data collecting process is handled and supervised by licensed experts in data marketing and processing, including protection, security, and publishing according to Indonesian law. Our experts will always collect them through lawful, fair, and transparent means, in which your most private data will be collected by asking for your consent beforehand.
3. AUTOMATED COLLECTION
When you visit the Website, we may use automated technology (such as a usage monitoring software, cookies, and sessions monitoring) to collect and store certain information about your browsing behavior. A cookie is a small portion of data sent from a website and stored in a user’s web browser while a user is browsing a website. Cookies help to remember who you are and can make your subsequent visits to the Website even more personalized and seamless.
4. PERSONAL INFORMATION
Types of Personal Information Collected by PT ECI
The types of personal information that PT ECI collects may vary from time to time. It may include your name, contact details, images, your views and opinions about our services, or travel history & information. Here are the details based on your behavior:
If you are a traveler or commercial entity who opts to receive newsletters from the Website, the personal data that are going to be collected by PT ECI may consist of: your name, address, email address, age group, and general information regarding your searches and clicks.
If you send a complaint through the Website, PT ECI will then collect your name, email address, and details about the complaint.
All pieces of information that we collect are important to us to make your visit more enjoyable by creating a better web personalization. This information will also be used for research, statistics, reports, and the development of the Ecocamps.id website and services.
How PT ECI Uses Your Personal Information
PT ECI will only use and disclose personal information for the very limited purposes of why it was collected in the first place. For example, if you register for our newsletter to receive information about activities in Indonesia, PT ECI will use your name and email address to send you all the information you may need. Other examples include uses or disclosures for the purpose of:
– Providing the publications or services you have requested;
– Marketing communications;
– Complaint handling; and/or
– Research and forecasting.
Some of the third parties that may obtain your personal information include external service providers such as IT consultants, professional advisers, publishing houses, marketing/advertising agencies, and business partners with whom PT ECI has a formal contractual relationship with.
PT ECI will not use or disclose your personal information for a purpose other than its prior usage unless you have given your consent.
It is against our policy to sell personal data to any party. PT ECI collects these data solely for the reasons mentioned above, to help our operation, our partners’, and to create the best experience for the visitors of our Website. PT ECI only lets the above third parties use your personal information as necessary to perform their functions, and PT ECI also requires them at all times to keep your personal information safe and secure.
Security of Personal Information
PT ECI is fully aware that you want to keep your personal information safe from any intrusion. We take the security of personal information seriously and have implemented a range of physical and electronic security measures to protect your personal information from any unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.
Changes or Updates to Personal Information
If you wish to change the information you have provided because you found that the information is out of date, irrelevant, inaccurate, or incomplete, you can simply update the information by asking us on the contact us page, so we can help you with this matter.
Obtaining Your Right to Access Your Personal Data
PT ECI gives you the convenience to know whether or not the personal data concerning you is being processed, where, and for what purpose specifically. You can do this by contacting us (by clicking the button “contact us” in the footer section) and ask for your right to access your personal data. We will then give you a copy of your personal data in an electronic format, free of charge. If we refuse to give you your personal data, we will tell you why in writing.
Deletion of Personal Information (Rights to be Forgotten)
If you ever wish to delete your personal information, it is possible to do so by accessing the contact us page. You will then be provided with a choice to delete your personal data, as well as requesting to halt all data processing to all parties. If your reasons are rejected, we will tell you why in writing. It should also be noted that by withdrawing your consent, we will not be able to provide you with further personalization features and future references.
Period of Data Retention
Our system itself auto resets cookies from time to time, up to 120 days. This automated deletion is done to simply refresh the data so we can gain new insights from our visitors. So any information you provide will only be valid and stored in our data storage for the time mentioned above.
Other Information You Should Know
Even though PT ECI has ensured that the security, integrity, and privacy of personal information submitted to the Website are maintained and handled seriously within the web, you need to be aware of inherent risks associated with the transmission of information via the Internet.
PT ECI cannot guarantee or warrant the security of any personal information you submit via external links operated by third parties to the Website. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Visitors to those websites should refer to their separate privacy policies and practices.
Any changes in the privacy policy in the future will be posted on this page and will be notified by email if necessary. If there is any question, comment, or request regarding this privacy policy, you could contact PT ECI through the contact us form provided on this site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.